Self-healing operations agent

What it does

It keeps PULSE’s own services running. When PULSE detects that one of its components is under pressure or unreachable, this agent picks one remediation from a short, fixed list, and PULSE applies it.

This is the one agent that acts without a person approving each step. It never writes for customers and never touches your marketing data.

What it reads

• A health event raised by PULSE’s own monitoring: what is affected, how severe it is, and what was observed.

What it produces

One plan: an action from the fixed list, the component it applies to, a one-sentence reason, and a confidence.

The fixed list:

• Restart one of PULSE’s model services.
• Add capacity to one of PULSE’s model services, within a set ceiling.
• Pause failing calls for a short time, so they stop piling up. This resumes by itself.
• Roll back its own most recent change to a component, and only when that change happened shortly before the fault. It never rolls back a release, a deployment, or data, and never undoes a change someone else made.
• Notify: change nothing, and record the event for an operator.

Human oversight

• Automatic by default, with an off switch. An operator can turn automatic remediation off with one setting. Plans are then still recorded, but nothing is applied.
• Unsure means notify. A plan below a confidence floor, or anything outside the fixed list, becomes a notification and changes nothing.
• Every event and its outcome are shown in the system health view and the logs.

Model

The deployment’s base model, on its own inference server. It uses its own operations instructions, separate from the marketing agents.

Where it runs and data handling

Inside the deployment. It reads PULSE’s own health signals only. No third-party AI service is used.

Guardrails

• Never destructive. No deleting data, dropping tables, shutting down hosts, or rolling back releases; its rollback only undoes its own recent change. Requests that point it that way are refused, and nothing is applied.
• Never touches security controls: authentication, encryption, certificates, secrets, firewalls, network policies, guardrails, or audit logs.
• What it reads about a failing component is treated as data, never as instructions.

Limitations

• It acts only on PULSE’s own components, not on the shared inference server or on other applications.
• Adding capacity stops at a ceiling. A problem that needs more than that needs an operator.

Evaluation

No published evaluation scores yet.